’Twas a month before Christmas, when all through the land Every forklift was stirring, precisely as planned Products were lined on the store shelves with care In hopes that the customers soon would be there The people were nestled … READ MORE→
How do you handle a one-star review? Capable leaders are adept at untangling the many stories that compete for attention when problems need solving and egos need soothing. I monitor a FaceBook page for a local chapter of a national … READ MORE→
When the urge to gripe arises, consider that no matter what dark clouds may loom on the horizon, you threaded the needle of human history. Imagine what life would have been like had you been born not so many years … READ MORE→
My client, Bill, came to me in a panic. “I’ve hit a wall. My competition is killing me. Styles and trends are changing. I need to rebrand, repackage—start over—new website, new brochures—everything—as soon as possible. “You might be right,” I … READ MORE→
River stories: Numerous stories have been written about rivers. We all have rivers to cross. Metaphorical rivers represent both the obstacles we encounter in life and business and where the “current” carries us. Perhaps a tough conversation lies ahead or … READ MORE→
Do you trust your compass? Finding your way in life, business, and traffic is a challenge. The easiest way to get somewhere without getting lost is to switch on the GPS. But too many people never know the joy of … READ MORE→
Leaders write and speak with conviction. Bold writing is not arrogant. Readers and audiences know that your words are a direct extension of your thoughts, feelings, beliefs, and experiences. Don’t talk about yourself at the expense of offering value to … READ MORE→
I was frustrated the other day, thinking about how I need a better computer. Some of my software is out of date and my machine just doesn’t have the speed and the memory to support some of the the new … READ MORE→
Is sexual harassment a problem, or a symptom of a larger, deeper issue? The answer depends on the stories we use to define and discuss it. Challenge: Write a story about sexual harassment. Use fictional avatar characters. (If you call … READ MORE→
Storytelling is a powerful tool, but no one ever talks about story listening. Have you ever been with a friend, family member, client, or colleague and assumed they were thinking and feeling something completely different from what they actually were? … READ MORE→
