Pitch Trolls in the NidekniL Marketplace (12/8/2020) Nideknil Marketplace was all hustle and bustle. Colorful signs above the merchant stalls proclaimed the advantages of endless products and services. Businesspeople crowded the aisles, picking up samples and literature and talking to the vendors. The pitch-trolls were out in … READ MORE→
Home Economics and the “New Normal” (9/29/2020) Getting Forward to New Normal Retailers have been hit hard by COVID19. Foot traffic is down and online retailers are winning the game. But that story is only partially true. Online retailers started winning the game long before COVID19 shuttered … READ MORE→
Don’t Hire Experts and Tell Them What to Do! (9/14/2020) Too many professionals buy the story that expertise is a commodity: Hire an expert, tell them what to do, and get the job done. Experts are experts because they know more than you do about their professional discipline. Experts are … READ MORE→
The “Become a Millionaire Speaker” Story (10/15/2019) A friend asked if he should take a day off work to attend a free “Become a Millionaire Speaker or Coach!” seminar. No. Don’t quit your day job—even for a day. I’m sure the session offers hours of true and … READ MORE→
The Time and Tempo of Storytelling (10/1/2019) Great storytellers are masters of time and tempo. What is this mysterious thing called “time?” Does it flow at the same speed for everyone? If we encounter a life-threatening situation, time is a stream of cold honey. If we’re nervous … READ MORE→
Real Estate and Storytelling (8/19/2019) Maria, a realtor attended one of my storytelling workshops at the suggestion of a mutual friend. “What does storytelling have to do with real estate?” she asked before the session started. Tell me about a property you’re excited about,” I … READ MORE→
Lost and Found Losers (8/5/2019) Lost and found items create logistical challenges, but stories are always about people. The story of how (or whether) a person is reunited with a lost item they need or value determines the success of important business relationships. Create a … READ MORE→
You Can Keep Your Business Cards (7/8/2019) I was talking with a friend at a business networking event when a man came plowing through the crowd doling out business cards as if he were handing out candy on Halloween. After the most cursory of introductions, he put … READ MORE→
Hobbyist or Professional? Be the Best in the World. (6/24/2019) Hobbyist or professional? True professionals dedicate their lives to being the best in the world at whatever they do—not some day, but today—every day. Not try, do. I have played guitar almost every day for almost forty years. I play … READ MORE→
Conflict: Sailing the Storms of Life and Business (6/10/2019) In storms of life and business, it requires immense energy to sustain conflict. Dangerous and destructive forces require attention and—at the appropriate times—resistance, but often the best strategy is to park and wait for the tempest to subside. A retail … READ MORE→
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Every two weeks, I send out a new article about business communication. Storytelling, writing, and presentation skills are common topics, though I’ve been known to throw in an occasional oddball post around the holidays. Your questions and comments are always welcome!